Maharashtra Government Officials May Have To Pay Fine Soon For Delaying Services To The Public
The Maharashtra government officials who delay their work when it comes to providing services to the citizens may have to face stiff fine. The government officials who do not provide the facilities and services within the stipulated time without any proper reason will have to pay the fine when the planned Maharashtra Guarantee of Public Services Bill, 2015 becomes a reality.
The draft for the bill is ready. It is not mentioned in the draft about the amount the officers will have to pay. The amount that government officials will have to pay will be notified later in the official gazette.
The bill is constituted for the appointment of designated officers for citizen-related services, and appellate authorities for citizens to seek redressal based on the Right to Information Act, has provisions for disciplinary action against officials who are habitual offenders and delay the provision of services.
The new Maharashtra government has set up a committee in its first cabinet meeting to begin the work on the law to guarantee faster delivery of government services to its citizens and to control the misbehaving public servants.
The government has placed the draft of the Guarantee of Public Services Bill on their website as part of the pre-legislative consultative process. This bill will be applicable to all the government departments, agencies and public authorities which provide public services.
The committee said that the state will encourage the public authorities to use information technology to deliver the respective services within the specific time limit. Within three months of the commencement of the act the committee will notify the services and designated officers the stipulated time limit for the provision of services by them.
Every applicant will be provided with a unique application number and they will have the stipulated time limit for the disposal of the application mentioned along with it. The concerned officer will have to cater the service within the time limit or they have to reject the application within the time stating the clear cut reason for rejection in writing.
The officer also needs to communicate to the applicant the time limit for giving appeal against the order and the designation, the name and the address of the immediate appellate authority. The authority may direct the officer to provide the service or reject the appeal with reasons after hearing the applicant and the officer.
The Maharashtra State Government is pondering to constitute a public service delivery committee to recommend the steps for efficient service and monitor the working of the public authorities.